This picture has become my new expression for how I feel in this world of patient experience and transformation. Healthcare is a turtle, moving slowly and careful to stay protected from potential harm. With all of the current changes taking place, this slow moving turtle finds itself with a rocket strapped to its back.
Ready or not, the wheels of change are in motion!
Nothing is moving quickly enough for those who desire change. Everything is a blur for those who are new to understanding the movements underway; Patient/Family Engagement, Patient/Family Centered Care and Patient Experience.
One of the big rockets propelling forward today's healthcare environment is The Beryl Institute. As I shared in previous blogs, I was recently an attendee at the Beryl Conference in Dallas. They had so many amazing speakers and break out session leaders that I couldn't possibly capture it all so I have compiled a short list of some of my favorite quotes and themes from this amazing conference.
Simon T Bailey used to work for Disney. He shared with us one of Disney's philosophies for success:
My favorite keynote (and new favorite patient speaker) was Allison Massari.
She is profoundly moving and her presentation technique is something to be admired. I won't attempt to share her story--please take a look at her videos. I will share one quote from her keynote that we can all carry with us in this work and in our life: