Because of my personal life-long patient journey and my recent experiences working in healthcare, I have the pleasure of working as a Patient/Family Engagement Specialist. This allows me the great honor to work with professionals, patients, families and organizations across my state and the country. This is where I store my memories and lessoned learned. Please feel free to share your PFE best practices, stories and comments!
Tuesday, March 10, 2015
Martha Hayward from IHI knows how to "create weather"!
"If you want to improve diversity in your PFE efforts, you can't just have one person, there has to be at least 2 new voices. That way, they can create their own weather."
Thanks for the great advice and the great new phrase, Martha!
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